Unveiling the Secrets of Fiji with the Fiji Travel Specialist Program
Overview
Mogul Global collaborated with Tourism Fiji to create the Fiji Travel Specialist Program, a comprehensive and engaging training platform for travel agents. The platform was designed to educate agents about the unique travel experiences and destinations in Fiji, empowering them to effectively promote and sell Fiji travel packages.
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challenge
Tourism Fiji sought to enhance travel agents' knowledge of Fiji's one-of-a-kind travel offerings and experiences, fostering a deeper understanding and appreciation of the country's tourism potential. They needed an immersive and informative training platform that would not only educate agents but also inspire them to effectively market and sell Fiji travel packages.
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approach
Mogul Global developed the Fiji Travel Specialist Program, a user-friendly and interactive training platform featuring rich content covering various travel experiences, destinations, and cultural highlights across Fiji. The platform also incorporated quizzes, assessments, and certification to measure agent proficiency, encourage ongoing learning, and incentivize participation.
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results
The Fiji Travel Specialist Program received positive feedback from travel agents, resulting in improved agent knowledge and performance. This led to a significant increase in Fiji travel bookings and heightened awareness of Fiji's diverse travel experiences.
testimonial
"We're excited about this brand-new course that will deliver updated and engaging content covering all our key pillars and niche tourism products across Fiji's twelve regions. After 20 months of border closures, the travel industry has changed, and we felt it was important to update and change our training program to help new agents coming into the industry learn the destination or allow previously registered agents to relearn and get updates on the destination again in a new and refreshed way."
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